Testimonials

 

"What an age we live in.  I had an old trailer, that came with a Sears 12' fishing boat package 40 years ago, with one broken 24" slip spring and one bent one.  The local camping supply store didn't have the right size, and suggested a local welding shop.  They didn't either, but said thay had something close and could cobble up a couple of new pins onto the trailer to make it work.  I was ready to go with that, but before commiting thought I'd just Google "trailer springs."  Yours wasn't the first site to pop up, but close, and by far the easiest to sort through.  Your springs were well indexed, and Shazam, you had just what I was looking for.  The new set came within a few days, and fit that old trailer like water in a pail.  It is always an act of faith to order from a company half a country away that you never heard of based on pretty picture on a flat screen in your den.  Your performance again showed that that faith is seldom misplaced.  I love the internet, and am grateful you were on it, had what I needed, and delivered with integrity."

 -Dale Wyngarden

 

"Just a thank you note for great service and a good product. "

-Tom Morando

 

"You guys are great!  What speedy service!  And your wheels look great on our E550 we got a year or so ago, and we can't wait to put these on our new truck."

-bb

 

"Excellent, thanks for the speedy service."

-Keith

 

"I'll recommend you and your company to all the folks I know who have trailers.  Your service has been excellent."

 -Norb Rewolinski

 

"You guys are one of the best company's I've ever ordered anything from. Great with the tracking system and with the product. Very impressed. I'll continue doing business with you and pass the word on to my friends."

-Shawn

 

"Several days ago, I picked up my 15" wheel assemblies that I ordered from your company about 2 weeks ago. I ordered 6 wheels all together with the Goodyear Marathon tires for my fifth wheel. I just wanted to say thanks to your company, and to Anthony, for the great service and quick delivery. I checked with several people before puchasing from you and not one had a bad thing to say about your company. It's nice to see that there are still some reliable American businesses in this country. I will definately do business with you again. Thanks again....."

 -Ken

 

"Thanks for the quick shipment of my trailer brakes!!  Did not expect for some time."

 -John Pratt

 

"I just wanted to say that I am more than please with the hubs that I ordered.............I was surprised to see that everything came with my order that I needed...........your price was less than half the price of the local tractor store .I will buy all my trailer parts from you guys in the future......."

-Michael

 

"Axle and ubolt kit arrived today and I have installed them. Thank You for shipping these so quickly. I didn't expect them for another week. Thank You very much."

-Mike Aubert

 

"Wow, I received my axle today, and I have to say I am very pleased at the quality of the kit. Also the knowledge, and helpfulllness of your sales personnel made this purchase a pleasure. The axle arrived with the axle dust cover missing on one side of the axle, but that I am sure was done in  transit, I had them make a note of this on the shipping sheet. I did unpack the rest, and everything seem to be there, and of good quality. Thanks you for a smooth and pleasant internet deal."

-Carl Post

 

"Thanks for the very quick ship. Items are perfect."

-John Schmitt

 

"I received the brake controller yesterday a full day ahead of my expectation.  Outstanding!  Thank you!  I will definetly be telling anyone who asks where to go to get a great price, great service and great product!" 

-Jon Leinen

 

"Just a quick note to say Thanks! I received the axle I ordered from you and I am very pleased with it. Quality product...fast delivery...good communication. This is e-commerce at it's best! Hope to deal with you again....I'll tell my friends about your site. Thanks again to everyone on your team...good job."

-Ed Swanick

 

"YOU GUYS ARE AWESOME!!!  Ordered on the 11th and received on the 13th.  THAT is what I call customer service!!  Thanks again."
 - Mike

 

"EXCELLENT AND VERY PROMPT SERVICE!  I'M HAPPY."
-Mark

 

"Thank you so much for the prompt shipping and excellent customer service I received on my order!! I ordered a Prodigy brake controller for my 05 Dodge Dakota. I ordered this part late in the day, well after the cut off time for same day shipping. I left a little note in the order form asking if it was still possible to get it shipped out the same day the order was placed so that I could get it hooked up and ready to roll to go riding that weekend. Well sure enough I had a FedEx tracking number in my email within an hour. I really appreciate the excellent customer service I have received from everyone at Southwest Wheel. Owning my own business, I know that it takes a dedicated staff to provide the excellent customer service I received from you. I know that it takes a lot to have a good online website and people who actually read the notes section of any order. I just wanted to send my thanks over and send my wishes that everyone at Southwest Wheel keeps up the good work!!"

-Kevin Harms

 

"Received fenders last night. Very happy with product and service. Thanks very much."

-Jeff Engelking

 

"Thank you for your prompt shipment. Basket unit fits well with car hitch and is what I wanted for our summer vacation. Again, thank you and I will recommend your company." 

-Richard Bernasconi

 

"I purchased a dual wheel conversion kit for my 1997 Dodge W2500 a few months ago.  It is absolutely the nicest after market product I have ever bought.  The installation is very simple and it looks great.  I trimmed the wheels with covers that simulate the factory look and it is beautiful.  Thanks for a great product!"

 -J. Charles Casebeer, MD

 

"Thanks for the assistance getting my tire problems straightened out.  I took them to a tire shop and had them remounted and they seem to work fine now.  There was no charge for the work.  Overall I would say that I am very happy with the purchase of the kit and the service and would recommend you guys to anyone."
-Seth Hammer

 

"I bought a Tekonsha Prodigy brake controller. I thought I would go on line and see if someone gave some good installation instructions. I must admit that you website is one of the best sites I have encountered on the internet. It is clear, informative, and gets right to business. Great Job."

-John Clower

 

"Thank you for the quick and correct shipment. I can't believe it was so easy and you beat the price of anyone local by 50%!! I received the brake controller yesterday and had it mounted and working within 20 minutes thanks to the quick connect cable you sent! I am ready to pick up my new boat now! What a pleasure doing business."

-Greg Staton

 

"At the end of January (25th-ish) I ordered a trailer kit from utilitytrailerkit.com. I'm totally impressed -- the kit is tremendous. Now, the trailer's almost done, and I need a spare tire. Anyway, THANKS very much. The quality of your parts has driven us to a higher quality of work."

-S

 

"Your Prompt Service and Quality Merchandise are no doubt, " A reflection of your Company Staff "  from the beginning @ Southwest Wheel Co. to the end @ FedEx's. timely Delivery as Promised."

-John P. Curran

 

"I received order on Monday Mar. 20.  One of the parts ordered was missing.  I called Tues. Mar21,  Part arrived Wed Mar 22. Congratulations!  That was wonderful service."  

-Richard Vogel

 

"Just a quick note so as not to take up your time! Recieved my order yesterday! You all understand the meaning of customer service, WOW!!! Talk about "knock your socks off" service. Great product, great price and most importantly very prompt. Everyone involved at Southwest wheel should be very proud!! Keep it up! Much thanks again!!"

-Don Weimer

 

"I received my Hitch assembly the other day and installed it today. It was easy to install and it made all the difference in the world pulling my cargo trailer. Before the hitch I felt like I was riding in a semi on a rough road. With your hitch assembly it was like riding in a limo. Thank you one satisfied customer."

-Carroll Butler

 

"Hello. I wanted to send you a quick note to let you all know how impressed I am with your service. I recently ordered the prodigy controoler and received it in just 2 days. Thanks to the free OEM wiring adaptor, it was installed in less then 5 minutes. Awesone job! Thanks again."
-Jonathan Cryer

 

"Hi  I just talked with a gentleman at your Dallas office and just wanted to say there should be more people like him dealing with customers. He was very informative and patient with me as I did not know what I was talking about."

-Ginny

 

"This is to thank you and your very helpful staff in assisting me in ordering a replacement axle and related hardware for a very old trailer a50/60s zeman trailer that apparently was converted from a boat to a utility trailer. The replacement parts matched up perfectly and i am now back in service. It is good to know that there still companies out there in the market place that care and treat the customer wjth respect. Thanks again."

-Harry L Jensen

 

"I'd like to take a moment to thank you guys for your quick service and also the helpful gentleman who took my phone order on Tuesday. I received my new Prodigy brake control yesterday morning exactly 48 hours after placing the order. It arrived on time and in good condition. I actually had the unit nicely installed and operational in our new Toyota Tundra about 30 minutes later. The OEM style cable you provided sure made the installation a breeze! And then, it almost seemed as though Toyota had designed a little alcove space just below and right of the ignition switch to accomodate a brake control. This makes for a really nice out-of-the way flush installation. Another big plus factor is the fact that the control is in line-of-sight making it easy to monitor while driving. Check out the picture I've attached."

-Gary Hognes

 

"I just received my fenders and breakaway switch/battery and am very satisfied with the quality and price. I will certainly pass your name onto others!"

-Lawrence L. Smith

 

"Just got the hitch. Getting ready to put it on. Very fast service! Thank you."

-Mike Lincheski

  

"ORDER COMPLETE,RECEIVED TODAY. EVERYTHING OK, JUST AS ORDERED. UNTIL NEXT ORDER...."

-DAVE

  

"Your salesman assisted me in purchasing the correct and most cost effective equipment.  He was professional, knowledgeable and patience.  Hopefully I will not need to go through redoing my brakes ever again but if I do need to, or know someone else who does, I will certainly recommend your store."

 -Billy Banick

  

"Just thought I would send you an email and tell you that the new axle I purchased from you last week, worked out perfectly.  I was replacing an old rusted out Chevy rear end that was under a utility trailer that I have been rebuilding.  Your shop had to cut down and axle to my specs and change out the hubs to a 6 bolt pattern to fit the my wheels.  It could not have worked out better. The sales person that took my order over the phone was very knowlegable and extremely helpful.  Its so hard the find good people who take pride in their work these days that I just had to write that say how much I appreciated it. Thanks for a job well done. "

-Ted Tomerlin

  

"I wish to say thank you to the person/people involved with the sale and shipping of a hitch that my wife got for me. My wife found a nice class 1 hitch on your site and ordered it for me as I didn't have the time to mess with getting it done but needed the hitch. From what she has told me your staff was nice and professional when she called to ask about a delay in the shipping. The delay was because of FedEx and was dealt with as such from our end. The person that she was dealing with from Southwest Wheel looked into the problem and was nice enough to give a nice call back to see if the problem could be corrected or if another hitch needed to be sent out. Since the delay was not of your doing there was no need for you to send another one and we took up the issue with FedEx to get it solved. I just installed the hitch today and was impressed with the quality and fit of it! I have since made sure to turn fellow employees and friends on to your site. Your price was very fair and service was top notch! Your site will be the first one that comes to mind and out of mouth when this subject comes up (witch is often since I am a mechanic by trade and live in the backwoods of VA.)!"

-Jason Gnatowsky

  

"I placed an order the other day for a brake controller.  I received it and wanted to let you know that I was satisfied in all areas of the transaction.  The web site is easy, the process was simple and I got the controller on time.  I have not hooked it up to the trailer yet but I don't anticipate any problems..."

 -Joe

  

"I am very please with the axle kit you sold me! It sure beats the 12 inch rimed wheels & lame axle originally installed on the camping trailer." 

-Jerry Meyers

   

"Thanks, stopped by the Dallas location last week and they had them in stock. Thanks, next time I will not waste my time dealing with these nationwide chains that have no inventory on hand and go right to Southwest Wheel."

-Dan

  

"You are amazing!! I do most of my shopping by internet but never have I had such speedy service. Your prices were some of the best out there, too. I will definitely shop with you for any other truck or trailer parts I might need in the future. Thanks again." 

-Michele Swalley

  

"Got my axle last Thursday. It fixed my problem. Took a 400 mile trip this weekend with the trailer. Worked great. Thanks for the good product and quick service."

-Dennis Pennell

 

"I received the brake controller I ordered online exactly as promised and have installed it. I am very satisfied with it's operation."

-Mike Beitler

 

We Invite You to Come By and Get To Know Us:

 

Southwest Wheel Company

8740 John W Carpenter Frwy

Dallas, TX 75247

Toll Free: 1-800-866-3336

Local: 214-631-0200

email: sales@southwestwheel.com

Southwest Wheel Company

1501 E Broadway

Lubbock, TX 79403

Toll Free: 1-800-866-3339

Local: 806-765-9421

email: lubbock@southwestwheel.com